We pride ourselves on customer relationships here at Refractiv. Below are just a few reviews from happy customers..
Quick migration and brilliant ongoing support
Building on a long-term strategy of migrating applications and data to the cloud, a Going Google pilot seemed the next logical step for our European HansenGroup business to try. With a planned investment payback of less than 1 year, and with faster, improved ways of working to be had, employees at our Manchester based steel and glass door manufacturing company, AccentHansen, were keen to get going. Refractiv were chosen to help provide a painless, rapid migration from Microsoft to Google. This they did effortlessly, and we have been further impressed by the ongoing support relationship since.
Simon Townsend. April 2013
We needed to migrate our entire email system and were advised to give Google Apps a try. Refractiv made the whole migration process simple and painless. The whole implementation process was extremely thorough and the Refractiv team were professional and friendly throughout. Top marks!
Charles Harlock. December 2012
A catering company cooking on gas thanks to Refractiv and Google Apps
We decided to move to Google Apps after I attended a superb seminar held by Refractiv. Since then they have tirelessly helped us get going with Google Apps and we are loving it. They are friendly, knowledgeable and professional, a real pleasure to work with. Highly recommend them and the Google services they promote.
Daniel Greengrass. October 2012
We decided to move our small consultancy service to Google Apps after chatting to Refractiv and seeing a demo of the system - mainly to take advantage of the integration and automatic sync. Its a bit early to say whether all the tools are perfect, although I've now waved MSOutlook goodbye! Technical changes aside, the support from Refractiv has been superb; they are friendly, helpful and knowledgeable and have been a pleasure to work with. I'd recommend it to anyone.
Oliver Monk. December 2012
Google Apps Implementation
Following a breakfast seminar delivered by Refractiv, we decided to 'dip our toes' in Google Apps and experience 'the Cloud'. We are actually using Google Apps more than I ever imagined. Though running alongside our typical server and office applications at the moment - it is no longer a scary proposition that our server packs up, needing capital cost replacement of hardware, software and licenses. Refractiv were great in holding our hands through the initial period and we will certainly go to them to get ourselves fully immersed when the time comes.
Craig Ayrton. June 2012
Google Apps domain migration and support
We decided to work with Refractiv to help us migrate our primary domain, improve our Google Apps experience and to provide on going support (to supplement Google's often inadequate support). The team has been excellent, the work was done well and they are easy to work with. They suggested several things that have made a big difference. I would highly recommend them and fully intend to continue working with them as our business expands.
Graham Booth. June 2012
Google Apps project
We engaged with Refractiv to move our Exchange platform to Google Apps a few months ago and can only praise them for the work good done. The implementation was smooth and I have found the guys to be professional, efficient and good to deal with. I have no problem in recommending them.
Shaun Hart. June 2012
Exchange to Google migration
Refractiv have led us through and trained our staff on how to use Google Apps. We found them to be a proactive company, who were very easy to deal with. Very efficient and clear in all that they did. Thanks heaps!
Mark Steele. February 2012
Google Apps, GMail & Capsule CRM take over from Exchange Server
We recently worked with Refractiv to implement a move from our traditional Microsoft Exchange server and its associated products to Google Apps, Gmail etc. It required a quantum leap in my IT understanding but Refractiv were confident and assured in their advice and implementation both before during and now after. Once you have mastered a slightly different way of working, there can be no doubt that Google Apps and Gmail make our sales force a more potent and effective group than we were before. Add to that a seemless migration of our contacts from BCM to Capsule and we are now far more streamlined and effective in dealing with our customers than we have ever been.
Dave Staddon. December 2011
No Problems What so Ever, Perfect
Competent, Fast and didn't disrupt our normal business while changing over. I would highly recommend this system and company to anyone.Dave Lucking. August 2011
Innovating like the big boys, without the price tag
It is not often in the IT industry that you find a firm like Refractiv. Their ability to think creatively about anything you throw at them is second to none. They are relentless in their pursuit to find the right solution. And when things don't work, they are right on the case. It's this good ol' fashion service mentality that good partnerships are founded on.Lillian Ayala. June 2011